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C3 — CX Command Center

A keyboard-first case-triage workspace for SugarCRM support agents.

Role Built end-to-end

C3 is a keyboard-first workspace for CX agents to triage and manage SugarCRM cases faster than the native UI. A Chromium MV3 extension bridges OAuth from a logged-in Sugar tab — no credential re-entry — while writes always route back to Sugar as system of record.

What it does

  • Keyboard-first inbox triage built for speed.
  • MV3 browser extension bridges OAuth tokens — no re-login.
  • A Postgres read-cache keeps the UI fast.
  • Writes always route back to SugarCRM as source of truth.
Why it mattersSpeed for power users, without ever putting the CRM's data integrity at risk.
Built with
React 19ViteFlaskPostgreSQLRedisChromium MV3